Candour Care is a private home care agency located in Newton-le-Willows, serving the St Helens area and providing outstanding support to clients in the comfort of their own homes.
Founded in 2019 by Paul and Ashley Serrio, Candour was created to address the urgent need for quality care for vulnerable adults in the local community. The company is built on the principles of consistency, integrity, and empathy, with a team of carefully selected caregivers ensuring you receive reliable, high-quality service you can trust.
Types of home care provided by Candour
Candour offers home care services for clients in Newton-le-Willows and St Helens who are living with dementia, learning disabilities, mental health challenges, or those who simply need extra assistance with daily tasks and personal care. Their goal is to help individuals maintain their independence safely at home.
Care can be scheduled regularly based on your specific needs, and Candour also provide respite care to give family caregivers much-needed peace of mind.
Choosing home care services for yourself or a loved one is a big decision
Candour Care Group recognises this and will assist you through the process in a relaxed and informal way, allowing you to articulate your needs in detail and ask any questions you might have.
Their commitment is to deliver compassionate care and support for independent living with openness, transparency, and a focus on the service user's needs at the core of their mission. You can rely on their qualified, experienced, and skilled team to provide exceptional care, peace of mind, security, communication, and companionship tailored to your individual requirements.
With Candour, you have full control over the level of support you receive, whether during the day, overnight, or both. They collaborate closely with family members and healthcare providers (when requested) and are always available to offer advice and guidance.
Don't just take their word for it
Here are just a few of Candour's accolades:
- Care Quality Commission ‘GOOD’ ratings in all areas
- Members of Dementia Friends (creating awareness around dementia)
- Platinum membership with homecare.co.uk
- First place champions – National People’s Choice Family Business of the Year winner
- People’s Choice Family Business of the Year winner (North England and Northern Ireland)
- And nominated again in 2025 for National Family Business of the Year at the Family Business United Awards.
Jobs with Candour Care Group
Candour have care roles available that could be perfect if you want to make a real difference while enjoying genuine work-life balance. They offer flexible hours including full-time, part-time and weekends, plus full training and ongoing support.
Whether you're a student looking for part time hours, a parent needing to work around your childcare or an experienced care giver looking for a full time role, they have something suitable for you. To apply, just send an email to paul@candourgroup.org.uk.
Interested to find out more about home care in Newton-le-Willows?
Get in touch today for an informal chat. Contact 01744 775663, email paul@candourgroup.org.uk or visit the Candour Care Group website to find out more and submit an enquiry form. Don't forget to let them know you saw them on the Newton-le-Willows Local Directory!
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Disclaimer
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